{"id":177229,"date":"2021-08-19T12:24:12","date_gmt":"2021-08-19T12:24:12","guid":{"rendered":"https:\/\/www.talkingmats.com\/om\/frequently-asked-questions\/"},"modified":"2021-08-19T12:24:12","modified_gmt":"2021-08-19T12:24:12","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/talking-mats-231.mtcdevserver9.com\/sv\/om\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
\n
\n

Do I need to train to use Talking Mats?<\/h2>\n
\n

Yes.<\/p>\n

It is very important that anyone using Talking Mats can put the TM process into practice to make sure the Resources are used effectively.<\/p>\n

All of our Resources and Advanced Courses are available to buy once Foundation Trained<\/p>\n

Read more<\/em><\/a><\/p>\n <\/div>\n <\/div>\n

\n

Do the prices in the shop include VAT?<\/h2>\n
\n

Because we send Talking Mats resources all over the world, we do not include VAT in the prices displayed in our shop, as rates will vary from country to country.<\/p>\n

Certain products, for example Talking Mats Foundation training do not require VAT to be added, so if you purchase a Training + Resource bundle, you will only pay VAT on the price of the resource.<\/p>\n

Other items which do require VAT include our digital subscriptions and shipping.<\/p>\n

All VAT will be added at the checkout and you will be able to see the total VAT you are paying on your order.<\/p>\n <\/div>\n <\/div>\n

\n

How do I order resources and book training from the website?<\/h2>\n
\n

At Talking Mats, we recognise that a lot of our customers are required by their organisations to use purchase orders (PO)s as a payment method. We have created this guidance which will help ensure that we can process your order efficiently and complies with most organisations\u2019 procurement processes. Should you have any questions or require further support, the Talking Mats team are always happy to help.<\/p>\n

Guidance for paying by Purchase Order<\/a><\/p>\n <\/div>\n <\/div>\n

\n

Glossary<\/h2>\n
\n

Glossary:<\/span><\/b>\u00a0<\/span><\/p>\n

Topic<\/em> – the subject that is being discussed<\/p>\n

Options<\/em> – situations represented by a symbol<\/p>\n

Top scale<\/em> – symbols that show what a person thinks with a positive point, a mid-point and a negative point<\/p>\n

Thinker<\/em> – the person communicating their views via the mat<\/p>\n

Listener<\/em> – the person preparing and carrying out the mat, usually a prectitioner or carer<\/p>\n

Advanced Resource<\/em> – available once trained at Foundation level<\/p>\n

DTM<\/em> – digital talking mat.\u00a0 Also referred to as the digital resource, digital app or digital V2<\/p>\n

Personalised mat<\/em> – on the DTM.\u00a0 A specifically created mat with images personal to the a thinker.\u00a0 Can be saved and used again.\u00a0 Available once trained at Foundation level.<\/p>\n

Resource library<\/em> – all the symbols you have access to on the DTM depending on your subscription level, including any photos or images you may upload.<\/p>\n

 <\/p>\n

 <\/p>\n <\/div>\n <\/div>\n <\/div> \n\n\n\n

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